Last updated: January 17, 2025
1. Acceptance of Terms
By engaging our services, you agree to these Terms of Service (“Terms”) and our Privacy Policy. These terms govern your use of our real estate services.
2. Real Estate Services
2.1 Service Scope
- Property buying and selling
- Market analysis
- Property showings
- Transaction management
- Property marketing
- Investment consultation
2.2 Service Limitations
- No legal advice provided
- No financial planning services
- No property management unless contracted
- No guaranteed outcomes
- No property inspection services
3. Client Representation
3.1 Agency Relationships
- Exclusive representation requires written agreement
- Dual agency subject to disclosure
- Agency duties clearly defined
- Commission rates separately negotiated
- Agency termination procedures
3.2 Client Obligations
- Provide accurate information
- Timely communication
- Document review and signing
- Financial qualification
- Property access coordination
4. Property Transactions
4.1 Buying Services
- Property search assistance
- Showing coordination
- Offer preparation
- Negotiation support
- Transaction management
- Closing coordination
4.2 Selling Services
- Market analysis
- Pricing strategy
- Property marketing
- Showing management
- Offer review
- Transaction oversight
5. Marketing Services
5.1 Property Marketing
- Professional photography
- Online listings
- Social media promotion
- Print materials
- Email marketing
- Virtual tours when applicable
5.2 Marketing Limitations
- Results not guaranteed
- Market conditions affect outcomes
- Advertising subject to regulations
- Photo rights reserved
- Limited marketing period
6. Communication
6.1 Response Times
- Business hours response
- Emergency contact procedure
- Showing request protocol
- Offer response management
- Transaction updates
- Client preferences respected
6.2 Documentation
- Written confirmation required
- Electronic signatures accepted
- Document retention policy
- Confidentiality maintained
- Legal review recommended
7. Financial Terms
7.1 Commission
- Rates separately negotiated
- Payment at closing
- Split commission arrangements
- Early termination fees
- Additional service fees
7.2 Additional Costs
- Marketing expenses
- Photography fees
- Advertising costs
- Third-party services
- Transaction fees
8. Termination
Service agreement may be terminated for:
- Contract expiration
- Mutual agreement
- Material breach
- Non-performance
- Unethical conduct
9. Compliance
We maintain compliance with:
- Real Estate Council of BC
- CREA regulations
- Local board rules
- Provincial laws
- Federal regulations
10. Changes to Terms
- Terms updated periodically
- Notice of material changes
- Continued use implies acceptance
- Written acknowledgment may be required
- Prior terms archived
11. Contact Information
For questions regarding these terms:
Email: realtor@silkygirdhar.com